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Privacy policy

Stand: 1.1.2025

Data protection is important to us

The protection of your data is important to us. We process your data exclusively on the basis of the statutory provisions. In this data protection information we inform you about the most important aspects of data processing within the framework of our business relationship or our website.

If you have any questions about the protection and security of your data or if you wish to assert your rights and claims in connection with data protection (e.g. object to the use of your data or wish to correct it), please contact us at: office@improove.at or +43 1 544 24 34

Person responsible for data processing

The person responsible for data processing is your business partner, i.e. Improove Holding GmbH, Neubaugasse 64-66/3/7, 1070 Vienna, Improove Search S.L., C/Príncipe de Vergara 5 1ºD, 28001 Madrid or Improove Inc., 85 Broad Street, Fl. 28, New York, NY 10004.

For our customers

Purpose and legal basis of data processing

As part of the contractual or pre-contractual relationship, the data provided by you or your employees or collected by us will be processed. The data is processed in particular by storing it in our internal system. The data is used by our internal departments and by our project teams to create contracts, invoices and for correspondence purposes in the course of concluding the contract and in the context of carrying out our orders. The data provided by you or collected by us is necessary to fulfil the contract or to carry out pre-contractual measures.

Storage period

We store your data until our contractual relationship has finally ended. If statutory retention and storage periods require this, or if we have a legitimate interest in further storing the data, the data will be stored beyond the contractual relationship in accordance with the statutory requirements and deleted after these periods have expired.

External recipients of the data

For certain data processing purposes, we will forward the data to our tax advisor if this is necessary. If this is necessary due to legal regulations, documents containing your data will also be forwarded to external bodies (e.g. tax office).

If the respective project contract provides for the use of contract processors, we will also make the data available to our contract processors if this is necessary for the performance of the contract.

For applicants

Purpose and legal basis of data processing

The data you provide will be processed as part of the application process. The data is processed in particular by storing it in our systems, by screening it by employees of our internal departments and also serves to establish contact for the purposes of appointment coordination and negotiation.

The data you provide is required to carry out pre-contractual measures as part of the application process.

Storage period

We store your data until the application process has been completed. If you agree to this, the data will also be kept on file for a specific, expressly agreed period for future application processes. You will give your consent separately.

For visitors to our website

General Privacy Policy

1.1. The Improove website is operated by Improove Holding GmbH, Neubaugasse 64-66/3/7, 1070 Vienna in cooperation with Improove Search S.L., C/Príncipe de Vergara 5 1ºD, 28001 Madrid and Improove Inc., 85 Broad Street, Fl. 28, New York, NY 10004 (hereinafter "Improove"). The client for the use of your personal data within the meaning of the EU General Data Protection Regulation is Improove. If you have any questions about the protection and security of your data or wish to assert your rights and claims in connection with data protection (e.g. object to the use of your data or wish to correct it), please contact us at:

1.2. The protection and security of your personal data is important to us. Improove therefore stores and processes data exclusively in accordance with the EU General Data Protection Regulation. You as a user agree to the data processing in accordance with this declaration.

1.3. Every visit to this website is logged; in particular, the IP address is stored and processed for the purpose of optimizing the user-friendliness of the Improove website.

1.4. Improove does not create personal user profiles.

1.5. All website areas can be accessed without logging in.

Stored data

2.1 The Improove website stores and processes the following personal data when you visit our websites:

2.1.1. Server logs: The IP address of the requesting computer, together with the date, time, request, which file is requested (name and URL), the amount of data transferred to you, a message indicating whether the request was successful, identification data of the browser and operating system used, and the website from which access was made (if access was made via a link). The server logs are stored in order to be able to check system security, to technically administer the websites and to optimize the service. This data will be passed on to the law enforcement authorities should there be a hacking attack. No further transfer to third parties will take place. The server logs are stored for a maximum of 60 days.

2.1.2. Cookies: Cookies are small text files that the Improove website stores on your computer in order to recognize it and can contain information about the use of the website. The information contained in the cookies is used to determine whether you are logged in (affects website administrators) or which CMS-based settings, such as preferred language, you have already made. Most web browsers automatically accept cookies. You can avoid this by changing the settings in your browser. You can remove cookies stored on your PC at any time by deleting the temporary Internet files. See also Cookies.

Improove uses or sets cookies in accordance with EU and Austrian law (Article 5 paragraph 3 of the E-Privacy Directive and Section 96 paragraph 3 of the Telecommunications Act 2003).

When using or setting cookies that contain personal data or affect your privacy, Improove will obtain your consent in advance through your active behavior by navigating further through and via our cookie banner on the Improove website after being informed about the purposes of the cookies used, thereby giving your consent to the setting of cookies.

Only in those cases where the sole purpose is to carry out the transmission of a message over a communications network or when this is strictly necessary for Improove to provide the information society service that you have expressly requested will cookies be used or set without your prior consent. In these cases, you can prevent the use or setting of cookies by changing your browser settings accordingly.

View details about cookies

2.1.3. The website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information on your use of the website generated through the cookie is usually transferred to a Google server in the USA and stored there. The Improove website uses IP anonymization, so your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the website operator, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use all of the website's functions to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your anonymized IP address) and from processing this data by downloading and installing the browser plug-in available under the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

‍Google Analytics uses the following cookies: __utma (storage period 2 years), __utmt (storage period 10 minutes), __utmb (storage period 30 minutes), __utmc (for the duration of the session), __utmz (storage period 6 months), __utmv (storage period 2 years)

2.2. Third parties. The Improove website uses various services that also use cookies. The cookie settings of third parties are not controlled by Improove.

Improove assumes no liability for any damages you may suffer as a result of the use of your data by Facebook, Google or other third-party sites.

To prevent cookies from being set by advertising providers, you can also block third-party cookies in your browser.

2.3. The Improove website does not store or use any other data automatically.

2.4. The website contains links to other websites, over whose content Improove has no influence. Improove assumes no liability for this content. The respective provider of the linked website is solely responsible for the content and accuracy of the information provided there.

Data usage

Improove is committed to protecting data against unauthorized access in accordance with the EU General Data Protection Regulation. Improove takes measures to ensure data security within the meaning of Section 54 of the Data Protection Act 2018 and has implemented security measures to protect your data from unauthorized access by third parties. The Improove website stores and uses personal data exclusively to the extent stated here.

Your rights

You have the right to information about the personal data concerned, as well as the right to rectification or erasure or restriction of processing or the right to object to processing, as well as the right to data portability. Please contact us for this purpose.

In addition, in the event of a breach of data protection law or if your data protection rights are violated in any other way, you have the right to complain to the data protection authority. In Austria, the data protection authority is responsible for this.